our Security and Privacy Policies

We realise how important it is to securely store any information that you provide. That's why the whole of our site is secure. The secure software (SSL) encrypts any information you input before it is sent to us. Encryption makes it very difficult for unauthorized people to view information travelling between computers.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the our website address in your browser address window. A small locked padlock will also appear in the address window.

When you order, you will be asked for your name, address, email address, credit or debit card number, CVC number and the expiry date of your card. This allows us to process your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you if there is a problem with your order. If your order is being sent by courier your contact number will be given to the courier company so they can arrange delivery

Personal information will be treated with the strictest of confidence by LoveFabric and will not be passed onto third parties.

Card payments are handled by Stripe. All card details are encrypted before they are sent over the internet to our payment handlers. Lovefabric does not store or have access to any of your card details.

Items will only be dispatched once full payment has been received.

We use ‘cookies’ to track your activities on our site. We use Google Analytics for this, and it gives us insights into how visitors use our site. This is totally anonymous and we don't track any personally identifiable information.

If you have any questions or concerns please do get in touch!